Reviews

Great experience, staff members are great (Brenda) assisted me and was helpful picking out my 1st pair of glasses. Doctor was great and friendly, who also takes the time to explain everything. A+

The Doctor is great. The staff is friendly and professional. I highly recommend them for all your vision needs. They use only state of the art equipment, the lastest available. I received three pairs of glasses, absolutely beautiful plus the prices are unbeatable. They actually gave me hard protective cases at no addition cost!

This optometrist has the best price for contact lens exams in the Valley and LA! I know. I called around to A LOT of offices 😅 They have great deals on contacts too, even better than value wholesalers! Dr. Misheloff is incredibly knowledgeable and efficient. His staff is amazing as well, so genuinely kind and patient! If you’re looking for an optometrist that will save you time, money, and peace of mind, please pick this one!

Front office has no customer service experience, they make you wait 1 hour for nothing. But if you are late 15 min, they will reschedule your surgery.

Dr Chang and he's office personal, are fantastic!!! The front desk, is amazing. They are fast, competent, polite. Dr Chang, is very caring, thorough, encouraging with a positive attitude.

Doctor Chang is very professional, but the front desk office lacks in so many ways. They never ever call you back with any updates on your next visit and wether or not my insurance will cover for an important procedure requested by Doctor Chang.The front office manager is very rude and unprofessional! It makes me wonder what she does all day and working hard for the benefit of patients is definitely not one of them! I have to give them a #1 rating to post my review, but they honestly deserve a ZERO!

My mom has been a patient there before his rude, unprofessional, no common sense, no manners front staff employees were even born .They have no people skills and can not think out side the box! How hard is it to take a massage for the doctor ??? She was Dr. Shultz (senior) patient first before she became Dr. Chang’s patient . Dr. Chang is an Amazing doctor . He is the only reason my mom is still a patient there. Dr. Chang you need to CLEAN HOUSE before you start losing patients .

I had a bad experience there some time ago and never returned but they still send me stuff in via US Mail, just got something recently (try saving a stamp and doing the PC thing by going paperless like the rest of the world...) Shultz has a page on Yelp - the "Shultz Chang Clinic" does not. I tried leaving a review on the Shultz page and Dr. Mitchell Shultz actually messaged me saying "your review was removed" and the reason he gave was because he himself did not work with me, one of his associates did (so technically the review I left was not for Shultz, it was for the clinic, which has no Yelp page). Yeah, real fair play there, doctor cleaning up the Yelp reviews he doesn't like. The clinic itself probably had a Yelp page at one time but he had that taken down too. Agree with other review that the support staff were rude. Stop sending me stuff though, I moved on long ago to another doctor. Save the trees!

Went to have eye exam and was informed they do not accept my insurance. Paid out of pocket and was informed there were no additional charges. Got a bill in the mail for an additional $250. When I asked Olivia from billing why they charged me, I was informed that I should expect hidden charges when visiting a doctor. Visit at your own risk.

I started going to Jimmy in 2003 for contact lenses, great customer service and a very nice person. It is 2023 and nothing has changed :)

Over a year later, I am writing this review because Jim's excellent, personal, service still brings me a smile as to how well he took care of my custom frameless lenses! Under promises and OVER delivers wonderfully! I have been to other businesses for my different frames, but none were as percise and personal as Jim!