Reviews

The optical store is clean and has a great variety of the latest frames. I was able to walk in and get help immediately. The service representative was very nice and was able to answer all of my questions. I was able to order exactly what I wanted with my insurance for the amount I wanted to spend. She checked my prescription and eye measurements which gave me confidence that my new sunglasses would be perfect. This was overall a great shopping experience!

The office is a one man show with the doctor… very time consuming when waiting to pick up contacts if she is with another patient. No eye imagining or switching between options for my prescription. Very different from previous exams I’ve had my entire life. Either way I was able to get my annual exam and contacts without a problem.

Kind professional and caring doctor- have been going to her for 4 years.

great Eye Dr! Dr. Patsiopoulos is very knowledgeable and professional.she is probably one of the best eye drs ive ever had. a very clean and orderly office,friendly staff and little to no wait time.i would recommend her and west bay eye associates to everyone seeking to get glasses,contact lenses,or anyone in need of any eye related service!

I've been going to the Dr Lam Dao for the last year and he's done a wonderful job. Concerned about his patients and their eye Care. I would recommend him to family and friends without hesitation. His staff is very courteous and helpful.

Dr. Lam Dao is an excellent doctor. He listens, is very patient and fixes my vision problems. I’ve had a great experience at his practice!

This is a truly a very special Doctor. He goes above and beyond any eye Doctor I have dealt with and I have seen many. He truly cares about your eyes. And the staff he has are incredible. If you need an eye doctor for yourself or your family, and want to know you are getting the best treatment, Dr. Dao and his staff are the place to go.

Went to see Dr Forman as a new patient, my wife and I both had an eye exam and he was charging us $100 / each for 6 months contacts prescription. Called my insurance company and they said everything should have been covered without any out of pocket expense. The only thing I would have to pay for is $10 co pay. Luckily, I didn’t purchase contacts today or else I would have been out $200 when it was not necessary. Even tried calling him and explaining to him what my insurance had said and he denied it saying otherwise. Would never go back to this establishment. Dishonest and untrustworthy.

Dr Forman charged 100.00 when the ins. company covers the entire bill!!! He claimed that he didn't see an insurance card, when on the paperwork that was filled out, it had both, the insurance company's name and the membership number. If he needed to see the card, he should have asked for it from her. This happened to my 15 year grand-daugher while I was in the optical center purchasing a pair of glasses for myself. She paid the 100.00 not understanding his procedure's. I had to go back to him insisting for the cash back. He was reluctant, until I was loud and persistent, then he pulled the cash out of his front pocket!!! And gave it back. He's going to submit her visit to the insurance company, AND take her cash! That's totally double dipping!! I found him very rude and unprofessional. Do not trust him. On the other hand, the associates that sell the glasses, are very professional, friendly and helpful.

Dr. Forman is very nice and his prices are lower than anyone in the surrounding areas. As far as insurance, since I don’t have optical coverage, I can’t say one way, or the other. When I need to reorder lenses, he’s very helpful, and doesn’t put me through the third degree. I’ve had this happen to me with several other eye doctors in the area. They give me the runaround after paying for an eye exam, and ultimately I don’t get what I came in for. Dr. Forman doesn’t waste my time and money, and I get exactly what I need, when I need it, no problems.

I set my appointment a month in advanced. When i showed up for my appointment they were closed.