The staff is nice when they want to be. I feel like if they recognize you, you get a more personable experience oppose to it being your first time. They’re always rushing though, and the doctor is never in. I’ve been going to them since 2012 and for the first few years my contacts worked great but these last 2-3 years my contacts have caused uncomfortable problems. If I would accidentally fall asleep with them in, I’d wake up to heavy crust on my eyes, my eyes would be bloodshot red and would be watering uncontrollably and super sore like somebody pushed my eyeballs in with they’re thumbs. It’s like I had pink eye or something but it happened every time. Just recently I went to them for an emergency pair because I ran out of my contacts from 1800-CONTACT & since I use the same contact brand I thought I’d be fine temporarily. Well I was wrong I only had the contacts on for 3 hours before my eyes became extremely sore, it legit felt like I had a eyelash in my eye so I used some of my cushioning gel eye drop for dry eyes but it only gave me temporary relief. Eventually I started rubbing them crazy because it was so irritating and at that point I was far away from my house so I couldn’t take them out to put my glasses back on. It was terrible my eyes hurt so bad I wanted to cry. Eventually my left eye started to close on its on and I couldn’t wait to get home. I throw them away asap but the next morning my eyes were bad. I’ll probably never go back and I really want them to stop selling contacts because it keeps happening every-time I get a pair from them even years later. The only good thing about it is the redness subsides shortly after so I know it’s not pink eye but it still hurts. In the first picture is after wearing them for a few hours. I widened my eyes so you could see how red they were. And the 2nd photo was the next morning. I wish I could report this to somebody because they have to be selling fake contacts, expired contacts or something.

Optometrist is never available. You are never able to schedule an appointment and the staff are rude and confused! Would not recommend

Can you get contacts the same day I just received my glasses and I love them I didn't even have to wait two weeks for them either