I had a great experience at this ophthalmologist's office when I brought my son for his appointment. The facility is exceptionally clean, and the staff is incredibly friendly. The doctor (Dr.Bach) is truly amazing; he takes his time to see each patient thoroughly. The only downside was the wait time, as it felt like they scheduled everyone at the same time, resulting in a crowded waiting area. Despite that, I wholeheartedly recommend this office primarily because of the outstanding care provided by the doctor.

(I invested great amount of time writing this experience in hoping to help other patients - DO NOT trust a what appears to be a excellent google reviewed place such as ABITA EYE GROUP. It's clearly untrustworthy ) I recently visited this Office, and regrettably, my experience was far from satisfactory. From the beginning, the office exhibited a lack of professionalism, disregard for patient privacy, and a notable inconvenience that overshadowed any potential positive aspects of the visit. To compound the frustration, a few days before my scheduled appointment, the office unilaterally changed the appointment time without seeking confirmation. This lack of communication added to the inconvenience of the overall experience, considering the valuable time I had taken off from work specifically for this visit. Upon arrival, the chaotic and unwelcoming environment became apparent, with no separation between different functional areas. The waiting area was inexplicably placed in the middle of the room, blending with the eye wear sales corner area and other unknown functions. The absence of a designated greeting area further contributed to an unprofessional atmosphere, as did the random items scattered around. Upon check-in, the lady at the front desk, who appeared to be responsible for the process, requested my health insurance information in addition to my previously provided vision insurance. When I questioned the need for my health insurance, she hesitated and provided a dubious explanation about potential communication with my primary doctor – a practice unheard of in a vision care setting. Despite expressing my confusion and concerns, I was sent off to wait. Unfortunately, my wait extended to 42 minutes beyond the rescheduled appointment time. To my dismay, the same "front-desk" lady walked into the waiting area and shockingly read my social security number aloud for all to hear, she asked me to confirm in front of everyone. I was shocked and left speechless... This blatant disregard for privacy left me feeling upset, confused, and questioning the competence of the staff. Following this concerning breach of privacy, I requested the cancellation of my appointment and asked for the office manager's contact information. It is disheartening to think that such a failed business setup, untrained staff, and lack of communication could overshadow any potential positive experiences with skilled providers in the practice. While I want to believe there are competent professionals within the practice, the overall experience was marred by a lack of professionalism, organization, and respect for patient privacy. I sincerely hope this review serves as constructive feedback for this office to improve its communication practices and ensure a more welcoming, organized, and secure environment for future patients, who, like myself, have invested valuable time for their appointments.

Dr. Bach is an amazing knowledgeable doctor. He explained clearly the diagnosis and best treatment options to help me. The office is very nice and all the staff were friendly and helpful. Loved that I was able to get a quick appointment for a time sensitive issue. Highly recommend!