Ace High Quality Eye Care for All
,
Bakersfield, CA

This place is the worst. Do not come here. People are very rude. I called two time to make sure I had the correct time. I get here and they told me no it was at 10:25 not 10:45. I had to wait three months for this eye appointment. Next one would not be till next year. Do not waste your time or money on this place. They are not busy at all. A lady was playing a game on the computer. I hope this place goes out of business soon!

The staff here is abhorrent. They do not have a system by which to communicate with staff. They never answer the phone and in the off chance that you get a call from them you better answer or they will cancel appointments or completely neglect your case. My mother has suffered further nerve damage because of this office’s negligence. They are rude, negligent, and are causing harm to their patients. They are either understaffed or poorly trained and it is putting serious cases at risk. It is unfortunate that this is the level of service that handles patients for a well renowned doctor. A change needs to happen fast.

I've called 8 times over 2 days and can't get anyone to answer the phone during business hours, or return a call after leaving a message. Lost my whole family as customers today.