Acuity Eye Group - El Cajon
300 S Pierce St #200,
El Cajon, CA

The worst customer service I have ever dealt with. they kept charging me although I had insurance. getting someone to answer the phone for help me with the issue it is IMPOSSIBLE. I went to the office and they told me the billing department will contact me, never did. and now I am dealing with collection cause of them.

They are hardest people to answer the phone. You have to wait at less 20 minutes to talk to someone to schedule your appointment. And then no answer I don't recommend this clinic at all.

Been going there for years no complaints service is great the Dr. Is very nice and explains every thing. The only problem I have is there are never any info pamphlets in English