Acuity Eye Group - Encino
5400 Balboa Blvd Ste 222, Encino, CA 91316, United States of America
+1 818-990-0165
https://www.acuityeyegroup.com/locations/detail/30/retina-institute-encino
Carolyn Garcia
11 months ago
This office is very welcoming and comfortable. The staff is efficient, kind and caring.
Dr. Katsman is absolutely fabulous! So warm and personable, she always makes me feel at ease. She takes the time to explain exactly what’s going on with my eyes and treatment options.
I know I’m receiving the best care from
Dr. Katsman, and I’m so happy I was referred to this office!
Olya Silker
11 months ago
Called to schedule an appointment during work hours and spent good 10 minutes on the phone with the associate. After taking all my personal information including my last four of SSN they tell me the only optometrist at the location I need is on maternity leave. No apologies given for inefficient process. I hope they erased all the personal information I provided over the phone. Please update your website with doctors that are actually able to see patients and please ask new patients which location they would like to go to before taking their PII.
Christian Garcia
11 months ago
I went to my first appointment last year and it was great and was hoping that scheduling a year ahead would be beneficial. Unfortunately it was not so. Totally understand that the Dr is on maternity leave, I just wish the staff would of have done due diligence to reschedule appointments or let us know that the office is closed instead of receiving an automated text to confirm appointments. Wasted time at the office today that was closed.