Arthur T

Our whole family has been going to Advance Vision from the start. From Dr. O and now Dr. Shin for us. Always a great experience and friendly staff!

Mike Reickerd

Been going here for 10 yrs , great service, huge selection of frames. Dr Shin is awesome.

Bob Jamison

Great doctor but poor customer service and fraudulent selling practices. I have been going to Advanced Vision for 10 years seeing Dr. Shin but after being ripped off I won't be going back. I think he is very competent and personable but the front office is a mess. I got a pair of Maui Jim sunglasses and paid almost $400 for them in May 2015. They gave me headaches from day 1 and so I brought them back. They adjusted the prescription and remade them with the same result. Cindy and Kerry said they couldn't do anything else. They never offered me a frame exchange on $250 frames which is Maui Jim policy. I went in to get another pair a year later when I had insurance coverage and they offered me a measly 20% discount for a new pair but that pair was going to be $471, $100 more than last time. Liz had the nerve to say I never should have had my last pair because of my astigmatism but would not make any adjustments to correct for THEIR mistakes. For the last two years Cindy mis bills my insurance by billing my exam and glasses under my wife's name. They correct it but can't seem to prevent it from happening each time I go in. Last year they also overcharged my wife on her glasses and I found out when I got the explanation of benefits from my insurance. I was issued a refund after calling their office multiple times. They also layer on lots of add-ons that aren't covered by insurance to make the prices even higher. There are lots of options for optometrists and this is not one to consider unless you like overpaying for poor quality work.