Albright EyeCare
1595 E Common St,
New Braunfels, TX

Everything was fine. Very efficient. Everyone was very nice. The only thing I can suggest is that the doctor should introduce herself when she walks in the room. She could have been a stranger off the street for all I knew. I can't really review her because I don't know her name.

This place was so friendly and professional. They answered the phone (which I only mentioned because I called other places who sent me to voicemail) and they scheduled my son quickly since I had a voucher that was about to expire. They were nice to my son and helped him pick out his frames. Definitely recommend.

Received a prescription here and had glasses made elsewhere. Prescription clearly was off. Albright said he couldn’t do anything about it unless I bought glasses from him. So I bought from Albright, and was upsold for more than $200 out of pocket, after insurance. Again the glasses were unusable. This time I was told they could not fix them, and they could not take them back, but they could remake them as single-vision, which I did not want (my glasses were progressives). But either way I wasn’t getting my money back. Thankfully my insurance company agrees this is ridiculous and is allowing me to use a lens credit elsewhere, but I’m still out the $200. By the way, the last time I asked the Albright office about this, they told me they’d call me “right back.” That was three days ago. I’m not holding my breath, and I won’t ever return.