ALLEN L. BEEDE, O.D. & LISA Y. SHIROISHI, O.D.
240 Meridian Ave #3, San Jose, CA 95126, United States of America
+1 408-294-3722
http://www.sanjoseeyedocs.com/
Victoria Queen
11 months ago
I would caution against recommending this establishment for any eye care needs. The reception desk needs more responsiveness as they frequently fail to answer incoming phone calls, necessitating multiple attempts to establish communication.
Although my appointment was not intended to obtain a contact lens prescription, as I already possessed one that was not expired and from a month ago the office insisted that this was the reason for my visit, despite it being otherwise. Furthermore, they persistently attempted to charge me a high amount for the copay yes was outrageous because this was not what I sought from the appointment. It is not to anyone’s liking to be charged for something they did not ask for.. For those reading keep in mind that I’m discussing the principle behind what happened to me not the amount of the copay.
During my appointment, while seated, I inadvertently overheard office personnel engaging in similar billing practices with other patients seeking contact lens-related services. This compels me to believe that this establishment engages in unethical conduct to extract financial gain from its patients. They squandered my time by necessitating protracted discussions with my insurance company to clarify my visit's true nature. In summary, I must say that this office conducts itself unethically.
The fact this business is defending and rationalizing what they did is disgusting.
Marissa Noel
11 months ago
Great experience. Very sweet eye doctor! Loves his job and wants you to have the best prescription for contacts. My boyfriend and I both visit him.
Eryk Thompson
11 months ago
I’ve made several visits with Dr. Beede and have always had great service. The team communicates promptly and scheduling appointments is a breeze. Most importantly, Dr. Beede is patient, gives clear explanations, and always answers any questions I have.
On one occasion, two local pharmacies made errors on a prescription sent from Dr. Beede’s office (through no fault of Dr. Beede and his team). Dr. Beede addressed the pharmacy’s errors promptly, explained the situation, and made sure that the issue was resolved. Put simply, I know that I’m in good hands with Dr. Beede. Highly recommended!