Jen H

We've taken our kids to Dr. Barnes to get their eye exams the past few years. This year he said our daughters prescription hadn't changed so we didn't update her glasses right away. With school starting we decided to pick her up two more pairs of glasses and used the updated prescription. On putting on the glasses our daughter said they hurt her eyes so we rechecked the prescription with last years prescription. The prescription was the same but the amount of the stigmatism was drastically different, definitely an error on the doctors part. When I called today the staff said because its been over 90 days I would have to pay to have her rechecked. This is unacceptable. I was willing to take the long wait times and difficulties in scheduling but at least you expect to get an accurate prescription. We will be taking our business elsewhere.

Brandon Adams

Great eye clinic! About a month ago I had my first ever appointment for contacts, and the experience I had was great. The staff at the front desk is friendly, the MAs who took my vision tests were super helpful in answering my questions, and the doctor took his time explaining the situation with my eyes. After my initial appointment, they scheduled two follow-up appointments for me. The first was to teach me how to use and care for my contacts, and the second was a follow-up to see how my experience was going. All 3 appointments were good experiences, and I will definitely be returning to Alta View for my annual appointment next year.

mia neill

Wow lol I really thought the reviews on here were just people having bad days but this is ridiculous🤨 tried asking simple questions from being someone who’s new to have eye glasses. Whoever was on the phone it was an older lady and she hung up on 3 times 😂??? literally why !?!? ridiculous! if you don’t like the job you have find a new one.