American Eye Institute
Get online care · americaneyeinstitutelosangeles.com
8635 W 3rd St #390w, Los Angeles, CA 90048, United States of America
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http://www.americaneyeinstitutelosangeles.com/
Connie Taylor
11 months ago
With more than 30 years of patient and physician care management experience, I'm very pleased to recommend Dr. Barak Maguen MD. I found him exceedingly knowledgeable with a remarkable and considerate bedside manner. Dr. Barak Maguen was a professional who simplified a worrisome medical issue for me with compassion and a straightforward delivery. Leaving me without any lingering concerns or unanswered questions. This Doctor is not only top shelf in his field he has also mastered the art of doctor- patient communication with an expertise that leaves you feeling confident and assured long after you have left his office. Thank you very much
vladimir melamed
11 months ago
Dr. Barak Maguen, traumatizing experience, ethical misconduct
I visited this office on July 6, 2023. It was an annual eye exam. First I was seen by the technician and then entered the office of Dr. Barak Maguen. I notified him that I have had a left eye pain and redness. I informed him that on July 3, 2023 I was seen by a Kaiser Permanente family practice doctor who prescribed Maxitrol eye drops.
Once he heard this information, he started endless talk about an 'alleged' the Kaiser doctor wrongdoing and never stopped for my exam. His speculations lasted for more than 40 minutes.
He did not perform the eye exam but commenced by comparing the treatment to auto service. I asked him to conduct an annual eye exam, which he reluctantly started and then stopped again for general talks.
Then without verification he wanted to give the unverified prescription to me and end the visit. When I asked him to verify if the technician's prescription was correct he went literary mad and left the office telling me to leave. All eye doctors at this Institute verify prescriptions before give them to patients.
He sent in the assistant manager to make me leave.
I explained that the exam is not complete and I do not have the prescription.
Dr. Barak Maguen was standing by, yelling and threatening me to leave. He refused to give the new prescription that were ready but not verified.
He literary made a scandal continuing yelling and threatening.
I had to leave with no prescription and the incomplete annual eye exam.
He broke medical ethics and doctors' standards.
What he did for at least 40 min. was speculation about the Kaiser doctors and his inability to provide care.
Again I reminded him about the annual exam that I was there for, but he completely disregarded everything and became hysterical.
I have been seeing doctors at American Eye Institute since 1997 but never encountered such misconduct and hysteria. It was a terribly bad and traumatizing experience.
Bark Maguen should be reviewed and disciplined.
Vladimir Melamed
Joshua Evans
11 months ago
Dr. Barak Maguen is great! The intake/front desk process is a bit disjointed. They're friendly but could benefit from asking more probing questions about your needs.
Note: You need to let them know ahead of time if you want contact lenses. They won't ask you when scheduling your eye exam and you'll have to schedule another appointment and go back for your contact lens fitting if you don't schedule it all upfront (this is especially annoying due to the cost of parking, which they don't validate). Also, after they dilate your eyes, remember to ask for the disposable UV protection sunglasses. After they take your copay/payment, they don't ask if you need them and you may experience pain from the bright office lights and the outside sunlight.
For glasses/frames, get them anywhere else but here. A lady named Vicky is in charge of this process and she isn't the most welcoming. While waiting to get a price quote on lenses, I spent about 3mins listening to a discussion about Thai food before I was acknowledged. I brought my own frames and inquired about out of pocket pricing for lenses. The price quoted was extremely high (almost $400) for basic single vision lenses. When I expressed that the price was a bit much, she seemed annoyed that I even bothered to ask, as if me simply inquiring meant it was required to complete the process with her. I decided not to continue based on both the price and the subpar service and she seemed thrilled to get back to the Thai food discussion.
I went to Costco and visited their optical center to inquire about their cost for lenses. They charge an additional $25 if you bring in your own frames but even with that, the total cost for the same lenses (including UV protection and anti-reflective) was under $100 total. And Costco's service was much friendlier.
All that being said, go to the American Eye Institute for the doctors and nurses. But don't expect much from the surrounding areas in the office.