America's Best Contacts & Eyeglasses
1140 Baltimore Pike,
Springfield, PA

Americas Worst!! Terrible experience, unfortunately. On August 30, 2023 i had an appointment. When i got home i read my prescription and it was not my prescription. It was another persons prescription attached with her address and other personal information. I called that night and they told me they would send out my correct prescription. It arrived in The mail five days later. It was my prescription from 2022. My prescription had changed since then. This was the reason i needed a new exam. I called that day. They told me someone would call me back. After hours later the manager. Was unapologetic and said, “Yea yours script wasn’t processed that day. It will be at the counter waiting on you”. Terrible service. She neglected to address the fact that two of her employees dropped the ball by showing incompetence. She showed she could care less that i had been inconvenienced several times due to their mistake. Time is so invaluable. After i get my correct prescription, i will never patronize them again. I’ll make sure to deter anyone from dealing with an unprofessional HIPPA violating establishment. What a shame.

I like it here. The receptionist was beyond kind, as well as the technician who took care of helping me find glasses. She was very fun, and easy to talk to. Although the wait for my appointment was a little longer than I expected, my glasses are the right prescription.

My daughters received their eye examinations on 12/29/2022. At that time, I already paid for the extra services not covered by my insurance company. In June 2023, I received billings from America’s Best indicating that payments were not … More