America's Best Contacts & Eyeglasses
1183 W Irvington Rd #131,
Tucson, AZ

10/16/23 My experience with the doctors and purchasing my glasses was much better than my experience picking up my glasses. I found the woman who assisted me to be aloof and cared less about what I had to say did not offer to adjust my glasses in any way she didn't offer to clean them and I saw the other lady in the first area beside the receptionist doing those very things for the customer that she had and that customer did not have to ask. Maybe she didn't care. I had just spent $450 in there but it mattered to me that I can continue to receive the same excellent service that I had had when I spent my money. And this was the first time in the 10 or more years that I've been using America's Best that I've ever had a person giving me my glasses be so unfriendly. I love my glasses 🤓

WORST CUSTOMER SERVICE EVER!!!! 1st time customer to top off. As soon as we walk threw that door, not even a welcoming greeting. Everyone one in a bad mood. All I hear is the optometrist yell in the background with an angry face "DO YOU HAVE AN APPOINTMENT!!" then followed by the receptionist who also appears to be in a bad mood asking us if we have an appointment because they don't do walk in. I let them know I don't have an appointment and if they can get 2 of us in for an eye exam, only. we can wait. They Said they can't do 2 only one and it won't be till 3 hours or next week. I just walked out because they made me feel that we were a burden to them just being there. Found that EYEMART was across the street and as soon as I Walked in, they greeted me right away walked me to the eye exam room and they took us right in. Made us feel so welcome. For those who read this, LEAVE THIS PLACE AND GO TO EYEMART ACROSS THE STREET!!

Slow service , twice I’ve had to call to remind them of different orders… This is an update, this place is worse every time I call honestly, this is the worst service I’ve ever received anywhere. The staff feels like straight out of high school, like people that have never held a job in their life. I can’t wait to get my prescription so I never have to do business there again. When I have to call or go there I already know they are about to ruin my day. Would not recommend to anyone. 0 stars.