Candiece A. Black

My husband and I brought our son to get his first pair of glasses and from the scheduling process to check out, was all very easy and seamless. We were greeted with smiles, our wait was less than 10 minutes. The assistant who did my son's initial eye exam was polite. The doctor was kind and professional, she explained things in a way that helped us understand and even took time to talk to our son (five years old) so he could understand. When he picked out his frames there was a nice selection for kids and the assistant Joi was wonderful! She explained our insurance coverage, our out of pocket and by her professional and personable approach, we bought a second pair of glasses for our son and even decided to schedule an appointment for ourselves. The entire staff made us feel comfortable and welcome especially our son. We highly recommend this location.

Edna Williams

Horrible burn spots on cover I thought it was bugs the room smells musky really bad smells I had to go out to the office and get air freshener. The light coming through the window at night cause distractions of sleep

Mae Frey

I never leave reviews ever, but I had so many issues that I feel like I have to. I do want to clarify though that my actual doctor was really kind and did a great job, however that did not make up for my experience. I have always gone to my hometown americas best, but I went to this one because I’m here for school and didn’t have time to drive 5 hours home. I walked in and it took them 45 minutes trying to pull up my insurance, and then told me they couldn’t accept it. My mom and both of my brothers used the exact same insurance at an americas best the week before. They told me to call my insurance and figure it out myself then rescheduled my appointment. I didn’t even call my insurance. But, I went back for my rescheduled appointment and suddenly my insurance came up and they could accept it. I had my appointment and everything was fine. I went to check out and order new contacts- I’ve worn contacts and glasses for almost 10 years and have bought my contacts from AB since I first got glasses, I’ve always gotten the same brand and type, only adjusting the prescription if needed. I’ve always been handed them in store on the same day, and I’ve always had daily’s. Always. They fail to mention until after I swiped my card that they had ordered my contacts and they wouldn’t be here for 2 weeks- the entire reason I made the appointment was because I needed new contacts immediately. I asked why they didn’t ask me if I wanted them shipped and if I could buy them in store and they said no. Frustrated, I left the store and came back 2 weeks later and they handed me a box of monthly’s, not daily’s, then told me I’d have to schedule and pay for another exam if I wanted daily’s. Yeah, I will never be returning to this location- it’d be easier for me to sit in the car for 10 hours and drive home.