America's Best Contacts & Eyeglasses
1328 S Rochester Rd, Rochester Hills, MI 48307, United States of America
+1 248-841-2747
https://www.americasbest.com/location/mi/rochester-hills/winchester-center
Nikki K
11 months ago
AMAZING! My daughter had a terrible experience with her first contact appointment at a different store and they put the wrong prescription in for her glasses. This location was the exact opposite of that experience. They corrected our issue with my daughter's glasses even though this location wasn't at fault for the mistake. We made an appointment at this store for her contact lesson. Tony was patient and amazing. It took her two appointments at this location because she was so nervous since the lady at her first lesson was so unkind to her, but the entire staff at this location was encouraging and cheered on her efforts. At her second appointment at this location, I walked around the waiting room to give my daughter some space while she worked on getting her lenses in. I received such a kind note from a staff member encouraging me and letting me know how they recognize the difficulty in letting her be independent and do this on her own, thank you, that made my week!
Mike, Carolyn, Tony, Jersey, Renee and Dr. Krygiell, thank you! The kindness, understanding and patience of this staff is something that is difficult to come by. You all are doing amazing! I can't recommend this location enough!
David D
11 months ago
I stopped here after making an appointment online. I had great experience coming in I was welcome by Samantha and she showed me the differences in prices of the glasses they have in display. The ophthalmologist took his time with the exam. Samantha took the time to write down all the different prices for all the glasses I liked. Very clean place and well stocked. For $79.95 I got an eye exam and 2 paid of glasses.
Kristen Brewton
11 months ago
The whole staff was super helpful and nice, but that's not what tjis review is about. This review is specifically about Rene at the front desk. I had to go to the appointment without my bf due to scheduling, which meant I had no one's help on picking glasses. After about 15 pairs on my face, I was starting to get overwhelmed and was on the verge of a breakdown. Rene saw my stress and offered to help me pick out some glasses they stayed with me for about 20 mins helping me try in all kinds of pairs and giving their advice. Genuinely would've walked out of there with no glasses if it wasn't for Rene taking the time to help me. And by help? I mean they held my hand through the whole thing and kept listening to my issues and concerns and helped me find a pair of glasses that genuinely looked great on me. 10/10 will continue using this americas best specifically because Rene works there!