America's Best Contacts & Eyeglasses
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Clifton, NJ

Came here last year to get some new glasses. Customer service was really good and I got my glasses within 2 weeks. So, this year I decided to get the eye exam. Glad I did! Very informative exam. Nice people

Great doctor and technician, BUT the customer sales, NOT really!. I found the place online and created an profile, I was able to put 2 pairs of glasses on my cart and created two (2) FREE eye exam appointments for those preselected glasses, today everything was okay with eye both exams and Doc, Tech however when we finished a sells girls came to us and said if you want the free eye exam you have to pick FOUR 4 pairs of glasses otherwise pay for the exams. I showed them that I had everything ready to order online, and the exams were already uploaded for me to make the order, and then her coordinator just got in the computer and deleted my order, exams and even my online access password violating my privacy rights, they never let me order my 2 pair of glasses that I selected online or in the store. I'll present a formal complaint to the company for it, they made me lose 4 hours of my precious family weekend.

I went to this location 4 times. 1st)got my vision test and eye glasses ordered 2nd) pick up pair from 1st visit. 3rd) To replace defected lens from initial purchase 4th To replace the replaced defected lens from 2nd time. Took 3 attempts to get a perfect pair. The entire process took me 5 weeks. I honestly don’t know who to be upset at. At least they were willing to work with me for multiple attempts.