Geri Felt

I've been a customer at this Vallejo store for 4 years and it just keeps getting worse and worse. Went to pick up my 2 pairs of my new prescription and they were the wrong prescription. I told the girl who was helping me and she basically told me it was all in my head and that it was a tiny bit stronger of a prescription and that I need to just take them home (40 miles away) and wear them for 2 weeks and if they don't work bring them back. I went round and round with her. She did some basic measurements and told me they were right. I told her I couldn't see anything in my left eye that it was too strong. Long story short, went back 2 weeks later, had the best help from someone else and found out that not only was the pupil off but my prescription was incorrect. I'm a 30 and they had me at a 38 on the left side. This girl at this location who tried to tell me I was crazy and that it was all in my head has no business working there or in customer service. She wants to argue with you and be right. The worst customer service skills!!! This is my last time at America's Best Vallejo or any other A.B.

Kristina AS

I went in and everyone was so helpful! Even reminding me that they don't just wanna send me on my way with glasses they want me to be comfortable with what I wear and use on a daily basis unlike the Santa Rosa location which I felt was force to just settle for what they gave me even when I started throwing up from using the new prescription glasses they had given me. I don't think I'll go anywhere else but here. Highly recommended place. I feel they provide the "care" in Health CARE eye care.

Yenna Zvane

Went to this place but was told we were late and they’re only giving a 5min grace period. They know we were there before that grace period even ends and they were busy with other customers. Waste of time. Never again.