I've been to this store many times. They don't pay attention to details. Twice they made my bifocals incorrectly. Now I am standing here because they can't find my frames that I left here two weeks ago to have the lens replaced. They told me to come back later when the girl who took my frames would be here. These people are inefficient and unorganized, and they don't seem to understand how much trouble it is to keep coming back again and again. I will never come here again.

This location was super busy but Queenie made time for me. She was very knowledgeable about the inventory and steered me right to where I needed to make a decision on frames easy (among hundreds to choose from). She was also very knowledgeable about lenses, giving me good advice on how to choose. Lastly, she easily located my insurance info which wasn't easy because it's not a major plan. Great job!

Love the fact that I’m in and out! My daughter and I currently do not have any eye issues, but we get an annual eye exam to ensure our eyes are in good working order. I did have LASIK some years ago, so it’s always good to get them looked at. This was our first time at this location. The reason for the switch was because of a not-so-great experience at another site. Also, it is closer to us now that we have moved. On the day of our appointment, I ended up going to a different location accidentally, and when I realized I was at the wrong location, I gave them a ring informing them that I was running late. They were super understanding and told me not to worry about it and come still. When I arrived, we just needed to fill out the COVID questionnaire because we filled out our paperwork online. I love filling it out online; it saves so much time! We were seen within 5 mins of check-in. When we went into the first room, the lady was nice and walked us through each testing point. I usually added the behind-the-eye test for an additional fee, but the machine wasn’t working. I was a little irritated, but since I got it last year, it was ok to skip it this time. After the tests, we were then seen by the optometrist in a different room where he did the exam. Luckily, everything looked good for both my daughter and me. The exams were only $50/ea. I’m glad we switched locations! Until next year…