I went here for contacts for each eye. Told three techs. And the Dr. i need a contact for distance for my left eye. I went to pick them up today. They do not have any record of a prescription for the left eye. How do you do an eye exam and not have a prescription for an eye that clearly needs a contact. I should have known better than to think anything good would come out of marrero.

A month after receiving my glasses the screws started falling out causing the lenses to hit the ground and scratch. I went back 3 times to have the screws replaced and have the glasses put back together. I asked them to document the issues. When I went back the 4th time I was told that there was nothing they could do. When I made the appointment for the eye exam I was told the doctor would be in. When I arrived, there was no doctor and I was told that he had an emergency and it would be a video exam. After an hour of fooling with the computer it was determined that the video exam system wasn't working properly. My glasses were compted because of the inconvenience which was nice but the glasses turned out to be junk and they wouldn't stand behind them. After many years as an America's best customer, I'm afraid that run has come to an end.

I made an appointment for an eye exam @3:40pm. Came on time, but still have to wait 1 hr before the doctor can see you. No explanation. No sorry. What is the point of the appointment? Horrible service.