America's Best Contacts & Eyeglasses
2665 W Market St, Fairlawn, OH 44333, United States of America
+1 330-400-5295
https://www.americasbest.com/location/oh/fairlawn/fairlawn-town-center
Tim Higgins
11 months ago
Awesome people. Basically a walk in appointment as a new patient and it took barely an hour. Great staff and excellent doctor. And it's actually affordable if you don't have insurance.
F Beverly
11 months ago
This staff was not friendly or professional. They sold me a defective pair of glasses. The frames had different hinges therefore the fit was improper. They tried to bend them in place to no avail. When I said the glasses were still crooked, I was told one ear is higher than the other. I responded that never had this problem with any other frames including the old ones I wore in and asked these defective frames be replaced. It was like pulling teeth to get satisfaction. And was insulted on top of everything else. Won't go back. Poor customer service. The doctor was great.
Allison Reed
11 months ago
walked in to a room full of employees doing literally nothing, all stopped talking and stared at me. Dr was awesome! Super attentive & helpful. Then I got to pick out my glasses. WORST EXPERIENCE EVER. A very nice lady came up to explain the deal. (Could had read what she said off the poster) she did not care enough to help or explain further. Realized I was charged 80 dollars for what said (or so I thought) to be 30 dollar frames. Nope. Almost 300 bucks. Was never offered a second pair of glasses after she noticed the frames were part of the deal. Or shown where the “deal” frame selection was. Then when I call to ask a question about the price. I’m told that she covered everything and I’m pretty much a liar. I mean you get what you pay for. I will say the manager is very kind and very friendly. Would have rather had her help over someone who literally did not give one single care in the world & sat at her station on her phone while I looked around.
Literally would be 0 stars if possible. But 1 star for the awesome manager & 1 for the doctor.