The staff was very courteous, pleasant and efficient. I was in and out of my exam, with frames picked out and lenses ordered, within an hour. In particular, Shana was very nice and helpful in assisting me in picking out frames that suited my needs (I have a very high prescription and am very nearsighted). After a coupon, this was also by far the most affordable trip to an eye doctor to get new lenses that I've ever experienced. 10/10, would recommend these folks

This was the worst service I’ve ever had. The commercial for 2 for $79 is what got me to go to the store. I had my exam and when the gentleman that was fitting me for glasses he was VERY DISRESPECTFUL and told me the glasses would be over $500. I asked for other options and he gave me no other options. He’s words “I don’t know what I can do for you”. Your employees need better training on customer service. It is very apparent it is about the money for the company and not for the customer. Returning customers will bring in more money than one time of being disrespected. I will keep anyone from going to the store to protect them from being treated as hateful as I was. PS Not your friend Gustavo Morales!!!!😡😡😡

I lost the screw to my eyeglass frames and walked in at the South Parkway location to ask if they could be fixed. The receptionist, Ms. Erin, jumped up and got right to work. My glasses had a hard-to-find screw, but Ms. Erin kept working to make sure my frames were usable. She was amazing and saved the day! Thank you, Ms. Erin and the team at America's Best!