The manager named Gen, went over and beyond, to help me get the correct prescription and correct glasses that I needed. I had been to another America's Best in Florida where their employees did not have the same knowledge or integrity as this location in Buford, GA. I was extremely disappointed with my glasses, and did not wear them. I moved to GA and decided to see what this location could do for me. Gen stepped up and allowed me to retake my exam and helped me choose proper glasses that truly fit my face. She then took her time and made sure they were adjusted correctly, before allowing me to walk out the door. I love my glasses now and wear them everyday. Gen actually restored my faith in America's Best. She was a God Send. The other employees at this location were very friendly and helpful as well.

I can see why this place is underpriced compared to others. The quality of these lenses and frames aren’t good at all. I’ve waited a few months before leaving a review to be sure I give this pair a fair chance. I’ve had other pairs from L.C. for much longer and they are still in mint condition even after dropping them etc. The lenses scratch easily, frames I had to tighten a few times. I would recommend doing your research before purchasing your new pair of glasses from anywhere.

I was attracted to this place because they had an online appointment system. I made an appointment for Friday evening. When I was heading up there I received a text which said my appointment was canceled. I called the number provided and the receptionist answered and said my appointment was for 20 minutes before I booked it. I told her I thought it was a mistake and she responded I had 5 minutes to check in after my appointment or my appointment was canceled. I told her I was still 10 min out and she told me I had to rebook my appointment. I explained I had a text that my appointment was scheduled for 20 minutes later than it was currently, and I should arrive in plenty of time. She told me that she would look again for my name. She found my name and told me to come in. I arrived 8 minutes early. The receptionist handed my an iPad to fill in and asked me to sit in the back. 55 minutes later, I had not been spoken to once. There were two people in white lab coats gossiping with each other and 5 people in the waiting room. I went to the receptionist and asked why they had a 5 minute late policy when we had to wait at least 55 minutes. She was unable to speak and her mouth would not close. I asked her to please cancel my appointment because my time was as valuable as theirs, especially because I was paying them. If you would like to get the run around, waste 40 minutes in drive time, sit an hour in an uncomfortable waiting room, listen to boring gossip, and watch a receptionist imitate a guppy, then this place is your Friday night entertainment!