Royale M.

My grandma went here on her own and spoke with Anita, who she said was very helpful. Anita gave her a card with the frames she liked and the price. I went back with her today just to make sure she got the right thing. When we walked in, no one greeted us, no one asked if we needed help. So when we needed, no one got up and insisted we needed to come to the counter so they can run her insurance. My grandma wasn’t using her insurance and had already priced her frame, she just couldn’t find the one she had previously liked. After some back and forth, I told her let’s just go and we’ll go to a different location. My grandma stopped to tell her how rude the staff was (I was just ready to go). A lady named Krystal came and assisted us and was very helpful. She turned the the visit around and really helped us out.

Chasity Olszewski

The entire staff was professional. Clean cut and dry with no up sale scam. Wished the under eye no rimmed glasses didn't have to come with a more expensive lens but I doubt it is the staffs fault. Other than that It was quick and painless.

Emily

EDIT 8/26/2023: I spoke with Crystal today (the wonderful Assistant Store Manager and my initial intake technician). She was extremely empathetic and I feel very secure in our compromise to try the doctors prescription first and if it … More