Deni Woolsey

Zero empathy or consideration that things happen and to give people the benefit of the doubt that they try their best. Our 20 minute drive took 27 minutes because of an unexpected road closure we had to go around. The employee at the counter as we checked in said "unfortunately that was 7 minutes ago, you're going to have to reschedule, I have a digital appointment tomorrow." What the heck?! Most professionals allow a 15 minute window for such circumstances. I will take our business elsewhere. That's terrible customer service and a computer exam cannot examine the possible iris issue on the eye that we made the appointment for. Perhaps a blessing in disguise to now seek out a professional to assess it.

Pamela Plaza

Took my daughter for a special they had of 2 pair of glasses for 79.99 and and when she got there they told us it was only for men special and I she ended with almost $500 dollars bill I still have the screenshot of the special offer they shouldn’t post promotions that are not real

sarahbeth4025

My husband and I went for vision evaluations and new glasses here. The techs and doctors were great but the salesperson we worked with (who had a manager title on his name tag) was pushy and patronizing. Furthermore they told us our glasses would be ready in about a week, but I didn’t receive a call and finally checked in after a month of hearing nothing only to find out my glasses had been ready for weeks. We definitely will not be returning customers.