Great price staff friendly and attentive to the customer. had the glasses for about a year and have lost two screws, walked in both times greeted by a staff member and was promptly seen and screws were replaced at no charge. Highly recommend the Schenectady store.
Gay Griffith (Niskymom)
1 year ago
This was the best eye exam I have had in years! Dr. Giovannone, was beyond thorough. In addition to a dialation of my eyes, she asked many health questions. She took her time and I never felt rushed! I also received excellent help in choosing my new frames. I can't wait to get my new glasses!!!
Francine Fazio
2 years ago
I feel comfortable in recommending this location, especially Dr. Alexander Nehas. I found her to be very thorough in her exam,explanations and customer care. I was very confident in the quality of the exam she gave me and for the first time in a long time the prescription seem to be perfect when I put the glasses on unlike other places, I’ve had to return so many times to have prescriptions adjusted ,lenses made differently but these the moment I put them on, I could see clearly, and there was a marked difference in the quality over past locations I’ve been to . The office is clean and all the staff was very polite and professional and the service was quick. Phones are answered promptly. Unlike Vision works where I struggle to get a phone call returned or an appointment made. This review is for their Niskayuna only location. I had a terrible experience at the Colonie location where the glasses arrived scratched twice and were given to me in that condition. Luckily, I noticed the damage before I left their counter. I had to wait almost 2 months and several appointments before I got a pair that was not damaged so my positive review is for the Niskayuna location only which was professional, efficient and high-quality.