Grant Meers

This location has been so helpful! I used to go to a different big box chain, but then I had a terrible experience with the store across the street. It prompted me to look elsewhere, which I never do. I'm a creature of habit. 😊 The people here have all been great. Doctors are patient with my million questions. Sales reps always save me money... which only prompts me to spend more, so congrats on playing the game. 🤭 The front desk personnel are always willing to clean and adjust my glasses. The manager seems super knowledgeable and so is her staff. Of all the accolades, Alissa is even better. Kind, polite and professional. She listens to my ramblings and fixes my glasses with a smile on her face. 😅 That's a special skill because I'm a pretty boring guy.

Jeanette Drew

The prices are good but someone changed my appointment to a earlier time. Then canceled my appointment cause I didn't show up. I called them and they said we don't take appointment at 5:30. I wouldn't make an appointment at 4:30, I'm still working. I have text and email stating 5:35. That is so unprofessional and they didn't care. I've been waiting for that appointment. I don't think I'll return to that one. That's not the way you should run a business.

Michele Councell

They were very rude & inconsiderate. I have a learning disability & they refused to explain anything. The lady waiting on us barely spoke English & 2 weeks later they sent us an email saying my glasses were in on a Friday. When we showed up on Monday-they claimed they didn't know who we are,insisted that I'm not at all in the system & said the email receipt we had was a mistake. Somebody who actually spoke English soon overheard,& came over. They started rifling through drawers,& soon found glasses that they said were mine. They looked like mine-but the prescription made me see worse. They refused to help us,& basically walked away.