I’ve been coming to this location for over 4 years now and every time, I get great service. I had an appointment this morning. We ran into a few complications where the doctor called out so everything had to be moved remotely for the day. Yes, an eye exam remotely! I was skeptical at first, but I needed to update my prescription as soon as possible so I stayed. DO NOT BE AFRAID OF REMOTE EYE EXAMS. Everything was done as a normal eye exam and because the doctors are remote, they need to see pictures and videos of your eyes and the entire process is not only really cool, but easy! I wish I remembered the lady’s name that assisted the doctor with the remote exam, but she was great! Now, because of everything being moved remote, I waited about 45 minutes after my appointment time to get seen since they had to contact other patients plus set up the remote machines/exams/calls. However, Nelsy made sure I was taken care of due to my long wait time. She was so kind, patient, explained everything so clearly and helped me find the best price I could get for my glasses. She’s fantastic. Thank you America’s Best in Dunwoody!

I arrived at America's Best in Dunwoody 10 minutes early for my 3 pm appointment, only to be informed it was canceled. Despite receiving a morning confirmation text, they claimed to have tried reaching me without leaving a message. The front desk mentioned my appointment was booked at another location. After verifying with the Alpharetta branch, I opted to cancel as I wouldn't make it in time. Disappointed, I'll explore other companies with walk-in options on my next day off.

Oh, I was extremely happy with the service. I received the care and the consideration that the team provided me with nothing short of amazing. Thank you for matching me with the perfect pair of new glasses. Keep up the great work