America's Best Contacts & Eyeglasses
5497 S 76th St,
Greendale, WI
5497 S 76th St, Greendale, WI 53129, United States of America
+1 414-423-0293
https://www.americasbest.com/location/wi/greendale/southridge-plaza
Katie John
1 year ago
I don't know why there's so many negative reviews here so I figured I'd post my own based on my experience. I've been coming here for a couple years because I have eye disease and a family history of glaucoma. I always find that the doctors are super gentle and are absolutely amazing with doing the eye exams. I mention this because in prior experiences I've been hurt going to eye doctors, and used to be absolutely terrified of getting an eye exam. Here the process is incredibly smooth and the doctors are very transparent on pricing, what each part of the exam is for, etc. I've been way more comfortable getting an eye exam here versus my prior experiences.
I never had any problems with picking up my prescription glasses and they have always accepted my insurance. I work as a Software Engineer and I'm also a student and a gamer, so I need glasses that can keep up with work and life. I always find a great pair of glasses here, and the wonderful people working here are super helpful with telling me about what works best.
I've read reviews on glasses breaking here, and that's not my experience at all. My glasses have always held up super well. They even supported me replacing the lenses on my old pair of glasses from when I came here 5 years prior because I liked my old pair so much and all they needed was updated lenses. They were able to get all 3 glasses I ordered ready in 2 weeks in time for back to school.
I highly recommend coming here for glasses and an eye exam.
Lacy Rynders
1 year ago
Dr Tony Matusiak was wonderful, professional and KIND. Made my exam very calming and was very Patient and caring. Explained all information in a clear and understandable way. Second time I have seen him. He is AMERICAS BEST! SO THANKFUL
Ben P
1 year ago
Warning: bad product bad service.
Take your business elsewhere.
Over 6 months with no refund
I picked up a pair of sunglasses here in April. By July they were already broken.
I wore them barely 10 times. Tony was unwilling to replace them.
Avoid this place and it's very low quality products and rude associates.
Tony at this location offered an insulting deal of 10% off of a replacement. Jessica then changed it to a 30% off deal
The above paragraph is America's Best's lousy response to this complaint.
Both of these "deals" are basically the same cost as a new exam and buying a whole new set of 2 glasses.
Definitely best to go elsewhere. Spend more money for better customer service and better glasses