America's Best Contacts & Eyeglasses
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Baton Rouge, LA

Appointment scheduled for 1015 to finalize my contacts before a script is given. Arrived 12 minutes before appointment. Was seen by the tech 30 minutes after appointment time and have to see the doc before script can be released. Was told that if I need to come back they can keep my chart and reschedule however now it's been an hour and was told the appointments are booked one after another. If I'm not mistaken the purpose of an appointment is for convenience. I respect you by showing up early respect my time. Overheard that it should take an hour from start to finish, we'll it took me 2 hours. 2 minutes with tech, 2 minutes with doc, 1 minute for script to print 1h 55 min wait time. Good luck to everyone else Change your scheduling protocol. I don't waste your time dont waste mine

Don't go here. Go to Walmart instead to get glasses or contacts. They do not respect your time here at all. They don't grasp what an appointment is. Waited an hour and half no one waiting. 2 hours still haven't been seen. Go anywhere else. Waiting room empty. No other patients. No excuses for 2 hour wait. Arrived early for no reason. No systems in place. No on to do pre exam. Walked out. Told by staff don't make an appointment during our lunch break...then don't take appointments if you are essentially closed.

I tried to make my husband an appointment for a diabetic eye exam. He works full time so chose this company because they don't close until 7pm. I requested a 5:30pm appointment and they refused to accommodate that. Then i tried a 1pm appointment and they also refused that stating that he had to be dilated. Every time or day i asked for they refused. I hung up and called the Denham springs store and not only were they much kinder but they accommodated a 5pm appointment with no issue. I made it very clear it was for a diabetic exam also. Just make the 15 minute drive to Denham springs well worth it.