Number one let’s start with my eye visit being a virtual visit, which they did NOT disclose until we got there. It was very average, they try to upsell you on already expensive contacts and assure you you’re doing the wrong thing when you don’t want the more than double the cost option. Then let’s fast forward to using a military only online ordering system to order contacts, and they were called to verify the prescription and they told the company “we never saw that patient”. Thanks for your awful service America’s worst we will never be using you again.

America's WORST!!! The Old optometrist was the best, but since retired, they had to do an eye exam once virtually, as if. Then again, in person twice. I guess the third time is not the charm. The new optometrist is nice, however, new to the field. The manager at the Williamsburg, VA location is very argumentative and not very knowledgeable. No one has to "get used to" their prescription if done correctly, anymore than if you need to break in a new pair of shoes if they are the right size and good quality. Go elsewhere.

Even though the office was extremely busy on the day of my appointment, LaTrisha greeted me with enthusiasm. I was the last appointment of the evening, and they were short staffed but Amanda and Rachel stayed after the doors were locked to help me find the perfect pairs of glasses. They were both so very helpful, accommodating, and kind.