Andrea M. Moorehead, OD
,
Hamilton, OH

Such a great place to go for my glasses. The staff there is always so friendly. I appreciate the quality customer service I get every time I have an appointment. They always have a large selection of both glasses and contacts to pick from, which is nice. And at a fair price too! I’ve shopped around a lot before I started going to HEC, and these are the best deals I’ve found on my eyecare products. All around I don’t think I could be more satisfied with the service and care I receive from HEC!! Thanks again!

Our long experience with Hamilton Eyecare is mostly positive, but there are recent trouble signs. The Drs. Moorehead, the owners, seem to have retreated from practice, and I have not seen them in the office for a while. Dr. Morgan is very good, even though young, and I trust her. The staff is all young, and it seems that no one is really in charge of office operations. We no longer count on getting a phone call or text message when an order arrives, nor even a return phone call after leaving a message. I see a of of new young faces now, indicating turnover and inexperience. I have nothing against youth, but would like to see someone seasoned running the show, as I sense that the place needs that.

Very nice and friendly staff. The doctor was very knowledgeable and professional. However, when I return to get my script 2 weeks later, my prescription was lost and so was the record for my exam making the entire two-hour visit a wasted trip. So now here I go again for visit number two and hopefully this 2 hour appointment turns out to where I can finally get my glasses.