Antelope Mall Vision Center Optometry
40033 10th St W unit a,
Palmdale, CA

Such a bad experience. They bent my frames and warped the blue anti glare coating, they ordered new frames to replace the severely bent frames which completely changed the shape of the frames but they didn’t order new lenses so I’m waiting AGAIN. It took months for just the frames to come in and they didn’t call to let me know they were in I had to call several times and left messages, they didn’t call me back. When I finally called and they actually answered they said my frames hadn’t come in yet, then they called 20 min. later and they said oh they just got here just now… sure yeah right like they weren’t sitting there in their mail for who knows how long! Since they didn’t order lenses to replace the ones they warped the coating, I’m now waiting all over again. I first ordered the glasses in January, it’s now AUGUST and I still don’t have the glasses. I have the original frames that they bent to the extreme and they sent me home with that, they’re Burberry frames and they’re ridiculously crooked when I wear them. They didn’t even offer to straighten them out as best they can meanwhile, quite honestly I’m scared to let them straighten them out. They offer no resolution other than a refund or to wait eons for new frames and lenses. I get coverage for 2 frames a year, and they can’t have MY business anymore. Also, their selection for luxury brands are not very appealing. They should offer more wearable luxury styles, instead the selection is very flamboyant.

Really enjoyed our visit here! Quick, friendly, and easy to schedule! Picking out glasses was also a great experience. Highly recommend.

I’ve been going to Antelope Mall Vision Center for years and the service is always excellent. The staff is always friendly when greeting you in person as well as over the phone. They are always professional and provide the best customer service experience.