Charlotte Stephan
4 months ago
My spouse and I have both gone to AZ Eye Institute for years. My spouse wasn't happy and went to another provider. The other provider corrected his cataracts in December,and I kept my January appt. at AZ Eye Institute. I was prescribed an eye drop that would have cost me 950.00! I went with a natural remedy. I went to ,y February appt. to be told it was rescheduled to March 12th.
Today I went to my 1:00 appointment to be told it was canceled. I stated that I confirmed the appointment thru an email that I received.
The girl kept looking at her computer. I started never mind, I'll find a new provider!
After I got home, I received a phone call from AZ Eye Institute stating that my spouse canceled my appointment, but they would try to fit me in. I stated that I would be looking for a new provider.
5 minutes later, my spouse received a text and stated that they would be happy to reschedule.
In January, I changed all of my contact information. If AZ Eye Institutes front office can't correct my information correctly, I don't feel the deserve my business!
Dr Valdez is the best eye doctor to have on your medical team. He's very knowledgeable, kind and professional. He tells you exactly what's going on with your vision and your eyes and then recommends the best treatment options available.
Betty McTague
2 years ago
My new glasses are excellent .
It just took so long to get my appointment.
When I first received my glasses the Rx was not correct and they had to be redone with another eye exam.
They were very good about it. Friendly and courteous.
My only other concern was that my glasses were very expensive and I would have liked a second pair but not at their prices. Being a senior on a budget really limits things.