Armstrong George Cohen Will Ophthalmology
345 N York Rd,
Hatboro, PA

My first appointment with Armstrong George Colt Ophthalmology was in November 22 with Dr. Armstrong. I felt confident in his diagnosis & care for his patients. He advised that although he no longer operates on patients that one of his associates would. I immediately went to the desk and the girl there brought up the surgery schedule. She advised that the first surgical opening was 2/14/23. I scheduled & waited.. Then today I spoke with the cataract scheduler who advised that I wasn't having surgery. I was instead going for another evaluation. I explained what had taken place and that I had patiently waited until February as I had been instructed by their office staff. The scheduler refused to accept that someone in their office would advise me that I was scheduled for surgery.instead of a second evaluation. She didn't even consider that I have been patient and would never have waited another 3 months for a second eval only to have to wait until April now for surgery. Even though I explained that my sight had diminished to the point that I can only see blurs in my right eye and can no longer drive or read, she refused to try and fit me in. What a horrible experience working with this cataract scheduler who no longer cares about patients and comes within an inch of calling me a liar. The office manager here should monitor the work and lack of compassion on the part of this staff member as you will begin to get many more complaints.

As a health care provider myself, I must say the service I got was beyond anywhere else I've been to. I saw Dr. Glenn Levin. besides his very friendly demeanor, was able to determine very accurately the best correction for my vision for the type of work that I do and my lifestyle. Jason the optician was great at explaining the different lens options and helped me choose which glasses worked best for me. The staff at the front are always very courteous, friendly and helpful.

Very pleasant office staff -Timely appointments. Excellent care!