Atwater Eye Care Center
744 E 3rd St,
Bloomington, IN

I highly recommend the Atwater Eye Care Clinic, and their eyewear department as well. For the first time, ever, my trifocal is right where I need them, and my glasses fit perfectly. I have had issues with my lenses getting smudges from my eyelashes. No more. The students are very competent, and professional. I highly recommend!

As an IU employee, I am embarrassed by the service at Atwater Eye Care Center. I spent 45 minutes here and left with absolutely no information. I came in specifically looking for Maui Jim or titanium frames. I was told they have no inventory list and no way to sort frames by material or price. I was literally told I would have to look at every single frame manually to find a price. The staff was incredibly unprofessional and untrained. The first girl I spoke to said she doesn't know much about frames and she'll ask someone with knowledge to assist me and went to the back and I overheard her refer to me as ‘an older guy outside who needs help.’ Then comes out a young man who knew nothing about the products. For every simple question I asked (like price breakups for Zeiss lenses vs. coatings under my IU insurance), he disappeared into the back for 5–10 minutes every time. After nearly an hour of this, the only 'answer' I got was a vague guess of $250 with frames or $150 without. This is useless information when frames range from $100 to $500, especially when specifically asking for titanium. Not going back for my glasses, obviously!

My experience was awesome both times I went to Atwater. First time was getting through an extensive routine visit where I felt heard and cared for. Second time was to go back and get a new pair of glasses, when I ended up getting two pairs for the price of one! I am grateful for the staff and students who made my experience great!

As I have had for over twenty years, I received a very thorough eye exam and contact lens fitting. It took 90 minutes. Remember that you will have a third year student exam, and then followup with a supervising faculty optometrist. I received information about my current eye health, and what to expect as I aged. Well worth my time.

I spent a total of roughly four hours here over two appointments which were incredibly thorough. However, I called the office to get my prescription for my distance vision which is what I've always worn glasses for and they had none on record. They only wrote me a reading prescription just in case I decided I wanted transitions which I discussed with my practitioner in great detail about. My entire reason for coming was to get an updated distance prescription. When I called about it this morning the receptionist made zero effort to realize why this was a problem. Aside from the reader prescription completely, they would not acknowledge that it's a problem that I came to two appointments just to not get a prescription for what I came for from the start. We did two full exams with the goal of recording a prescription for distance and another for reading, only for one to be recorded. I requested my records and am never going back.

I took my twin daughters in to order their prescription lenses with an outside prescription and we were treated with kindness and so much help the from the moment we walked through the door! They are both autistic and have some sensory needs and a speech delay so that can sometimes make tasks like these a little overwhelming for them. The process was a breeze thanks to the kind people working in the optical shop who helped us! We were able to order the perfect frames and lenses. I am so relieved and grateful to have had such a pleasant experience!