I am new to Bakersfield and, therefore, did a ton of research when it came time to schedule my annual eye exam. I came across Bakersfield Eye Care Optometric Center - NW and read through all of the positive reviews. I set-up my appointment online, sent in all of my paperwork ahead of time, received both a confirmation for and reminder about my appointment.... seamless transactions from the start. I arrived early to my appointment and was warmly greeted, checked-in, and told that I could look around until they were ready for me. About 10 minutes later, and still well before my appointment time, I was taken to an exam room by Jayden whom assisted with the initial part of the exam. Maybe 10 min later I was meeting with Dr. Yang to discuss my results and my vision plan moving forward. I was then introduced to my Optician, Agnes who (very patiently) assisted me in finding the perfect pair of glasses. I never felt rushed by her, but rather that she was truly there to assist with my needs. Thank you, Agnes! I would highly recommend this office and, even more so, this team! So kind, welcoming, and understanding!

The staff was very bubbly especially Maria. Dr. McCan was great as well. I was acknowledged and heard. I had a glasses and contact lens exam. I purchased contact lenses and checked out/tried on a few frames as well. I love the NW location.

Everyone was very sweet! All of my Concerns were answered, recommendations were made, and once I was moved back to the front to pick my glasses out Hannah took the liberty to choose some frames based off of the style I currently had. She was really sweet along with Ms. Jayden. I feel so terrible the doctor told me his name and it went in one ear and out the other. He is a tall younger looking Caucasian man and he was also very sweet made me feel very comfortable! Thank you all for a great experience! My sister recommended them and I am very pleased with the services ☺️