Banfield Pet Hospital
4937 Junipero Serra Blvd,
Colma, CA

I took my toy poodle to your clinic in SF,California because she has some skin issues. The doctor did some tests and gave her shampoo and conditioner to help and they said she will get better after a week. 2 weeks gone she didn’t improve anything so I called to make appointment, Dr said if she didn’t get better with their treatment then there is nothing they can do. I’m glad I didn’t buy their membership because seems like they can’t help much and they asked me to look for pet demathologist. Very unprofessional , wasting my time and money.

Easy to get appt but not so easy to get call answered even when they say they will look into your matter and call you back. They screen calls and put them directly on hold without a hi please hold. Called after 2+ weeks about lab results and now again 3 weeks later. $400 for subpar service.

Took my 4mo. old pup for her second round of shots and to help her with an ear infection. Great staff, my pup felt at home, she had no problem going with them and me leaving. Dr called me and gave me a summary of the visit, all in all it was a great visit and Kira will be back for her check-ups and visits.