Bard Optical - Peoria Shoppes at Grand Prairie
,
Peoria, IL

The optometrist was fine, but the rest of the office staff is terrible. They are too lazy to put the effort into helping you get a pair of glasses that will actually work for you. They also act like it is no big deal when they mess up and it means that a customer has to make extra trips back to their office. I will be taking my prescription for glasses somewhere else.

Each time coming to Bard I have received very good service. The team is knowledgeable and always share their ideas of how the frames look against your skin tone and size of frames. I also enjoy my eye exams their doctor at Grand Prairie is just very cheerful and honest. You looking for a good value and great service Bards your place.

I went here thinking I was going to get good service but instead after having my glasses for only a month the arm just came right off. The frames just seemed faulty. When I went to get them replaced I was told that they would only cover 60% with the protection. That insurance wouldn’t cover the rest. She also said that it looked like I just pulled the arms apart. How dare her acuse me of breaking these glasses. These glasses were expensive. I will no longer be giving them my service and will be sure to tell others not too as well. Very disappointed! If I could I would give no stars.