John Moore

Great experience with the staff. They are very thorough and knowledgeable and treat me well, not as just another patient to rush through. I also appreciate the care given by Dr. Mary Fisher. My negative is that this practice charges $52 for a copy of my eye prescription. That is my medical record and I believe I should have access to it at a far more minimal cost (if any) as all that has to be done is to print is out from my file.

alicia kolbeck

This was easily the WORST experience I have had at any eye doctor or medical clinic. I work in the medical field and I am disgusted with the treatment we got from walking in the door until exiting. The front staff was rude and unprofessional, gossiping behind the counter and not acknowledging us after they cancelled our appointment with no call that we waited a month and a half. I understand their system was down however the way they approached it was not professional. They were able to squeeze us in to be seen however the techs were also rude and dismissive of concerns we had related to eye conditions. The doctor gave us no guidance other than “continue using readers” when my mom hasn’t been able to see clearly for months using these “readers” which is why we tried to get her in. They did proceed to dilate eyes however did not provide any protection for the eyes upon leaving the clinic. We chose this place as they are known and had high reviews however we absolutely will not be returning. As a medical professional I would not recommend this to anyone looking for quality care and friendliness. I never leave reviews and am not Karen but I am beyond baffled how poorly we were treated at this facility.

Jim Hogan

Slow service. My appointment was at 3 pm & Dr Rimpi didn’t see me until 4:30 pm. By far the slowest eye exam in the west valley. I asked for a Rx for my dry allergy eyes and the Dr refused; said to try over the counter medicines first then come back in 3 months if not better. Gee, thanks for nothing. You don’t have to live with this eye discomfort; I do. I will be seeking eye care elsewhere. I do not recommend.