Beach Vision Center
10900 Los Alamitos Blvd UNIT 102,
Los Alamitos, CA

DR. FRAUD! Cory Thies will make you feel like you're being examined by a used car salesman and then will fraudulently bill you for tests that you decline. I'm in a 15 month nightmare trying to get "refraction" tests which I declined and that were never performed removed from my invoice. I was told by the doctor I would have to pay out of pocket for these extra tests to "get a better look" and that insurance wouldn't cover it so I declined but then they still billed my insurance and then have been trying to collect from me ever since. I have spoken with members of this staff monthly since May 2022 and have been told it will be resolved only to have unrevised invoices resent the following month. Last night his staff left a voicemail threatening legal action at 4:58 when they knew a call couldn't be returned. My family all transferred to Costco this year and loved it. The "refraction" test is included for free there and the doctor is great. Definitely avoid this circus and go to Costco.

I'm sad to leave this review because Dr. Thies is great but the experience I just had was terrible. The service they use to confirm appointments is horrible and I asked for an apology about an incorrect text which caused us to show up when they were closed and they refused. I said maybe we need to find a new optometrist and she said great I'll cancel the appointment and hung up on me. My 6 yr old daughter has been going there since we discovered she needed glasses at 4. I'm so sad to leave Dr. Thies but this was uncalled for. Modifying this review... Issues happen, it's how you respond that is most important and Dr. Thies was awesome in how the situation was handled.

Great experience getting my eye exam today. I have been a patient of Dr. Johnson's for many years. He is knowledgeable, a good listener and caring. When I have needed to speak to him over the phone, he always gets back to be right away. The staff is excellent, friendly and efficient. Thank you Beach Vision Center.