Beaumont Eye Institute
,
Royal Oak, MI

Seen in hospital for attack. Found irregularity. Provided follow up. 20 minute appointment became 2 hours for thorough inspection. All good. Suggested referral by primary to neurologist. Incredible service. Fast staff. Easy to find. Good signage. Terribly difficult parking. Highly suggest a carpool. Eyes dilated unexpectedly, grateful to have a ride, prepared for complications to schedule. Pleased with extensive expertise of doctors. Negative result thank goodness. Insurance for this just got complicated.

Went for a follow up appointment and my time was wasted and I am upset that I can’t get it back. Took off work and had someone drive me and everything and of course my insurance will be billed. They brushed off my concerns and couldn’t tell me why I was back again, this was a rush appointment and they did nothing. Dr Heideman wanted me back and I came and he did nothing, the resident dr Truman did not know anything what was going on. I will not be back. Horrible experience!!

I called to make an appointment for my mom after changing her current dr due to insurance coverage change. She has a glacoma and will need to see a dr to keep eye pressure stable and monitored.they push her to december and now we are in September I explained how important to schedule her soon to check eye pressure but they kept her appointment till December.seems they don't care about patients vision or and how this disease is challenging .