Bennett & Bloom Eye Centers
1935 Bluegrass Ave #200,
Louisville, KY

Great surgeon and technicians but terrible scheduling team. So unorganized and never can get a hold of anyone for medication refill needed before surgery. Can’t give you a time in a reasonable timeframe or information required for your surgery.

Staff is great! However...after cataract surgery I still need glasses, forever. Not just readers mind you, for far away as well. It took well over a month to find this out, that this poor vision could never get better. I do not believe I will have the left eyes cataract surgery done by any Bennett and Bloom office. I have no eye diseases and I was told "That's as good as it gets". It was the standard lens but, I'm pretty sure I was told my vision would be better. I am not convinced. I actually could read with my right eye but, no more, plus need a distance lens! Not satisfied.

In Feb 2023, I had a cataract assessment and we discussed several options. I was told I'd be called very soon. It is now April 20th and I am still waiting for that magic phone call. Their poor customer response has disrupted an entire Spring of activity. Poor, Poor service at this location.