The name says it all. I am always greeted immediately upon entering their location in Brooklyn, and asked if I need any assistance, which I usually do unless I’m just meandering through their selection of frames (a common habit of mine). They have fixed my glasses same day on multiple occasions.
Darnell Thompson
8 months ago
Great customer service and nice staff here.
Star Bliss (Star)
10 months ago
I have been going to this optical for three years now.. i think each time has been worse but this is my last time. Last year i waited literally 6 hours to be seen & i needed glasses that bad that i waited.. Today i was discriminated on due … More
They made sure to quickly replace a pair of glasses I had where the prescription was off. Not once were they rude or stand-offish when I bought up the error. I even got a coupon that I used to get a pair of sunglasses. They are sincere, knowledgeable and care about their customers!
Antoinette Jones
1 year ago
For the first time, service was very professional. Waiting time a little long. Overall good and I will return if necessary.
Great atmosphere, great staff, know how to interact with customers in a personalized way. Helped me get in an order of contact lenses that came in just a few days. They also had sunglasses here, and I got my first prescription pair and they look AWESOME, I get tons of compliments on them. Good spot in Brooklyn.
Claudyna M Israel
1 year ago
That's the worst place I ever went in my life. They just took my money and never gave me my glasses back. I will never go in this place anymore for my eyes appointment
Arlen Delaglio
1 year ago
Dr. Benimovich and the team of doctors and staff at My Optician are excellent at what they do. It's so amazing to see without needing glasses or wearing contact lenses. My recent surgery was simple and quick. Thank you to Dr. Benimovich and the phenomenal caring team at My Optician!
Vinnie Kulback
2 years ago
Love the staff here, they are always friendly and helpful. The optician here tons of experience, given how fast he can get through so much during the exam. I appreciated the amount of communication during my exam, as all the readings and insights he took away were explained in a way that made sense to me. Five stars.
Dr. Galena Benimovich is the best eye doctor in Brooklyn. She does a through examination. She explains everything with compassion and care. I recently took my daughter to get her eyes checked at My Optician by Dr. Benimovich and she was so kind to her. Thank you for running an amazing clinic!
Jewell Biscari
2 years ago
Wait time for me appointment was practically non-existent and on time. Hard to find a place in Brooklyn where you don't have to wait over a half hour to get your eyes checked out. The optician is super friendly and makes the entire exam a breeze. Highly satisfied with my experience here.
Best eye doctor! And friendly, patient staff! Love it there