Mona Gallagher

I saw a female associate -she was competent, but failed to follow through with a request for a new lens prescription. She agreed to it but then I was whisked to the reception and out the door. Did not get the eyeglass prescription. I will not return to this office for future needs.

Grandpop William

First time here for analysis on my right eye. Going to cut through the processing.... Dr. Proctor was recommended by my regular eye doctor. Went through their technical support teams....then finally Dr. Proctor. After reviewing my regular eye Dr finding and then a precise analysis with my eyes, he was totally upfront what he thought could be happening to me. Bottom line totally upfront! I will be coming back for special testing to determine if I need medication etc., or just monitor my health as I get older.

JEFFREY KILMER

Please don't even think about going to see any doctor in this practice! I "was" a patient for over 10 years, when things were going well and they didn't have to solve any problems other than prescribe contact lenses, spend 5 minutes in the room with me, and collect payment things were great! Then my eye (I can only see out of one eye) had significant problems and needed a professional to diagnose what was happening. Well that certainly didn't come from any of these docs! The 5 minute visits? Oh yeah, that stayed consistent, as did the bills. What didn't happen is my eye doctor practice figuring out just what the cause was for my eye failing me at such a significant speed. They were quick in prescribing $500.00 meds that made the situation much worse immediately and when told of such responded by saying Give it time." I was also told that for an additional $800.00 they could perform some crazy add on in patient surgical procedure that's not covered by insurance and that "might" help!"In the meantime I couldn't drive any longer and being self employed that cost me thousands by not working for well over a month. In a period of 3 months I was in this office about 6-7 times. You would think that would be a red flag and someone would take time to figure out what the problem was right? Naaaa ... not there! I had social security disability papers in my hands and decided to try another eye care professional out of Northwestern University and low and behold within a week the problem was diagnosed, doctor actually spent an hour and a half in the room with me (not 5 minutes) and I'm happily back at work. The reason I am leaving this review is because my new eye doctor does not sell contact lenses, but gives a written prescription for them, so I just called the vision center at Dr. proctors office to order the lenses and was told that she (sheryl) couldn't get them because they are so new to the market. That's her job! Sell contact lenses! I went online and ordered them ... do you think she could have spend 3 minutes doing the same thing?! Please, oh please, if you care about your eyes and want to find someone else who also does, DON'T go see anyone in this practice! Please note that before this review was written, i reached out to the practice manager and didn't receive a call back after leaving her a voicemail. At least everyone in this practice is consistent in the fact that THEY JUST DON'T CARE!