April White

Took my 19 month old today and they were absolutely wonderful. I read through some reviews on here about having them dilate your child's eyes. Which results in a 30 to 45 minute wait to take into affect then see the doctor. So I was prepared for a wait and it went very smoothly. Front office staff was so sweet also was the assistant that we saw in exam room. Dr. O'Brien was very thorough, kind and explained everything nicely. So happy we choose this office.

Grace Rivers

Absolutely everyone I interacted with was a friendly and professional kid person. They have a separate kid-friendly but dimly-lit waiting room for passing the time while you're waiting the dilation drops to kick in. Very impressed with this office and would enthusiastically recommend to anyone looking for a pediatric ophthalmologist. Had to edit my review after reading a negative review: My over 2 toddler son was a screamer during any part of the exam that required the least amount of restraint. I anticipated this as his mother, but again, I was very impressed with the staff's handling of this situation. The staff could not have been sweeter to him. At one point, another staff member even stopped in to see if another set of hands were necessary to help with the exam since my son was crying and screaming so loudly, but again, everyone was completely professional and seemed like they understand how kids can be. Update on Dec 28, 2021: Still a five star office. Every single person I interacted with yesterday was lovely and professional and seemed like a kid person. Dr. O’Brien patiently took the time to answer all my questions about my son’s vision while I was trying to understand it as a lay person. He did not seem rushed at all while I was taking a moment to understand. They give every patient a coin so they can use the little trinket machine in the waiting room, which is such a sweet touch. I don’t know if Knoxville is big enough to have a ton of pediatric ophthalmologists, but I have no desire to look into it because I love this office so much.

Marie Davis

I would rate a 0 if I could. If you go here please get a second opinion. My child was diagnosed with optic nerve hypoplasia. She cannot see in her right eye. The new doctor did exactly what Dr O’Brien did and missed all that. Like how? I’m not sure how many people have to be miss diagnosed before the state sees a problem and does something. I’m not the only one this has happened too. Since he has the “md” in his name I guess everything is ignored. Please a child’s vision is nothing to play with. Just because he is a doctor doesn’t mean it’s correct information. Highly recommend a second opinion.