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Broberg Eye Care
4207 James Casey St Ste 305,
Austin, TX
4207 James Casey St Ste 305, Austin, TX 78745, United States of America
+1 512-447-6096
https://www.brobergeyecare.com/
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Linda Kaufmann
1 year ago
I highly recommend Dr. de Sabra because she is patient, knowledgeable, easy to work with and she listens! For example, my visual acuity exam indicated a specific prescription for my best vision; however, when the glasses were made, I was not able to adjust to the prescription in one eye. The office quickly made another appointment at no charge. I described what I was experiencing and with a new exam, Dr. de Sabra tweaked the prescription. My glasses were remade at Vision Source in Kyle within the 30 day guarantee period. I have been a patient of Dr. de Sabra's for many years and will continue to see her. The office staff is also great to work with!
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J F
1 year ago
Been a patient here for a couple years and have been underwhelmed from the start by Dr. McGlathery and his staff.
Today was the last straw. I was running late for an appointment, which is totally my fault. I called and asked if it would be okay if I was 10 minutes late and apologized profusely. The person on the phone made it seem like no big deal at all, didn’t even mention a grace period policy or anything like that.
By the time I got there (thanks austin traffic!), I was 15 minutes late. At that time they decided that they would tell me the grace period policy and ask me to reschedule, which I would’ve appreciated knowing before driving 30 minutes out of my way.
On top of all of this, I never got reminders on my appointments and it just generally seemed like they didn’t care when I was there for appointments. Almost like they were just trying to get people in and out the door. Not the type of care I would expect from a professional.
All this to say, I’m taking my eye care more seriously and checking out another ophthalmologist’s office with a team that actually cares.
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Rhonda Collins
1 year ago
Great experience with Dr. McGlathery and also with his assistant “Dey” She took so much time explaining everything to me in detail. Excellent assistant!!!!!