They got me in very quickly for an exam when I found myself in trouble suddenly with no contacts/glasses and an expired prescription. The staff and Dr were are all very kind and accommodating especially with my two young toddlers I had to bring along.

I was a potential new patient and showed up for my first appointment, which never happened. In your intake forms, they have you select a method for your eye health evaluation (dilation or a second choice which they say is better). I chose the second option. Then when I went to check in, they told me that option is not covered by insurance, so I declined it. However, apparently eye dilation is then "mandatory" even when I said I was not prepared for it today. I ended up walking out without having my appointment - a complete waste of time - because they were not willing to do an appointment without that service.

My husband and I had Saturday appointments and they were running pretty close to on time. While we waited, we picked out our frames in the Costco portion. They give you an option of scanning your eye or dilation...we both chose the scan which was an up charge but worth it. We found the staff super friendly and the doctor was very patient with all our questions. We have been to a few different eye doctors here in Atlanta over the years and this was by far the best experience we have had.