Good eye doctors and my exams went smoothly. The process is efficient in that they bring you in for the first parts of the exam and send you back out to the waiting room until your main exam happens so you're not sitting around waiting for the entire exam. In the waiting room however, there is HORRIBLE music being played. It's like pop country & old pop songs that make the waiting room excruciatingly annoying. I was trying to read my book and couldn't even concentrate. The demographic it serves wouldn't seem to want to listen to country pop so why are they playing this awful music?? They should play some jazz. That is a neutral genre of music and all the elderly people would surely enjoy it more.

my experience was a decent one. I arrived on time for my appointment. I waited about 15-20 minutes before I was seen. the longest wait was after having my eyes dilated, after the picture, waiting for the doctor while a woman had a phone conversation on speaker. that was a bit annoying but overall the assistants & Dr. Pike was nice.

STOP OVERBOOKING PATIENT APPOINTMENTS. There are 0 reasons why if I arrive 15 minutes early for a 1:20 pm appointment I am still waiting at 2:31 pm to see the doctor. I am currently waiting for the doctor as I write this. My daughter and I will not be returning here once her follow-up appointment is complete. These wait times are down right ridiculous and unacceptable.