C & K Eyecare
11654 N Kendall Dr,
Miami, FL

I love coming here. The main reason I go is because the eye-doctors are great, the wait times are very short when you make an appointment, and they are always straight. Also, the examinations one needs are done thoroughly and to be honest, for all the years I've been going I don't have any major complaints, I'm happy with the overall service. I can't give a 5 simply because it's a distance away from me (nothing they can do about that) and a couple of other minor observations: like the inside of the office could do good with a bit of a remodeling, but that's simply my opinion and may not mean much, on the functional part, it's very clean and accommodating and has everything that is necessary. The one minor gripe I do have is the way some people at the front have decided to answer the phone, some respond with: Hello, can you please hold! And immediately put you on hold. That is a practice that I think MUST disappear. One, you need to provide your name, and second, you must await the reply from the caller to know if they are fine with holding, else why did you even answer? Not just say "can you please hold" and put the person on hold, not even allowing the caller to say a thing! I can think of it as the equivalent of hanging up. It is a very displeasing and horrendous practice that should be stopped -- it also shows a lack of courtesy. Get the person details (name, phone number) if you are too busy, and call them back, or don't answer. It's a suggestion and I hope the comment is understood as well intended. And I also understand if it's not a practice that all have adopted, but whoever does should stop it.

Such an amazing office & staff. They are punctual, knowledgeable & always so helpful, understanding, & caring. I switched over from a large company where you are just another number & i had terrible experiences but this place has made all the difference! Highly recommended!

I've been going there for years. The doctors are excellent. They have always given me a sample of my contacts to make sure it's the correct fit, in case we need to adjust the prescription. The staff has always helped me to pick glasses that go with my face, they are fantastic at this. Making appointments is easy and they run on time. I highly recommend them.